Returns - All orders are final unless canceled in
writing within 10 days of order. Orders canceled after 10 days are
subject to a 25% restocking fee. Future orders will require a
non-refundable deposit of 40%.
No returns are accepted without StocktonGage's prior consent and
assignment of a return authorization number. Any item returned without
authorization will be refused and returned to the shipper at their
expense. All freight charges are the responsibility of the customer
except for defective merchandise. StocktonGage Limited will pay freight
charges on defective merchandise. It is the purchaser's responsibility,
regardless of reason, to properly repackage and secure the product to
ensure the safe return of the product. Please note that the furniture
may vary slightly in dimension, color and may contain superficial cracks
due to the nature of teak.
